Thomas Chung

Mage AI

Head of Growth (Marketing, Sales, Partnerships & Customer Success)

Founding Marketing Hire → Growth Marketing Manager → Head of Growth

Aug 2021 – Present · Hybrid, Santa Clara, CA

• Scaled organic adoption to nearly 5M downloads and 8.7k+ GitHub stars through community-led education, content, and developer-aware brand building.
• Built full-funnel growth across acquisition, activation, retention, and expansion as the founding marketing hire for an open-source data + AI workflow platform.
• Grew company LinkedIn from 0 to 20k+ followers with an education-first narrative that supported recruiting, partnerships, and pipeline.
• Launched managed / commercial offering from 0 to 60+ paying customers in six months; partnered on pricing, packaging, and customer strategy.
• Owned marketing, sales, customer success, and partnerships through earlier-stage growth; after Series A earlier this year, refocused day-to-day on growth marketing while continuing to partner across GTM.
• Coached cross-functional partners and built onboarding, lifecycle, and operating processes others could run; partnered with founders on growth narrative and metrics for fundraising.

Mirastar Federal Credit Union

Formerly Santa Clara County Federal Credit Union

Marketing Analyst → Senior Financial Analyst · 2017 – 2021 · San Jose, CA

• As Senior Financial Analyst, led budgeting, forecasting, and monthly reporting for leadership and the Board.
• Strengthened reporting workflows connecting marketing performance to financial stewardship and institutional budget accountability.
• As Marketing Analyst, owned analytics, segmentation, and campaign support that improved member messaging relevance.
• Supported rebrand and multi-channel member communications with agency and internal partners.

Family HealthCare Network (FQHC)

Marketing & Communications Coordinator · 2016 – 2017 · Hybrid, Visalia, CA

• Stewarded a $1M+ marketing budget across 23+ clinical locations, aligning spend to patient access and community health goals.
• Led patient engagement and community outreach campaigns focused on access to care for underserved populations.
• Owned website, newsletters, PR, and multimedia brand consistency across a multi-site network; developed bilingual (English/Spanish) materials.

Earlier Experience

Mirastar Federal Credit Union: Marketing Coordinator (2012–2016); ATM Processor (2007–2012); Member Service Representative (2005–2006) · San Jose, CA. Kollaboration SF: Media Manager (2009–2010) · San Francisco, CA. Built member marketing and MCIF segmentation programs; led ATM/ops process and training; delivered community media campaigns including a sold-out event for 1,000+ attendees and $20k+ in ticket sales and sponsorships.